Our Most Recent Service Reviews
Paul, the service technician, was great. He explained everything and the importance of it as he was cleaning and tuning up my boiler to make sure it runs efficiently. And he let me watch. Very professional, thorough, and nice guy. 5/5. Very pleased.
This company is very professional and neat when they install. I had two furnaces replaced one upstairs and one downstairs they came on time, put on shoe covers, put floor protectors down, took all the old equipment away and when they left I could not ...tell they had been there. I want to give a shout-out to Ray, Josh and I believe David was the third person name.
Sean did a great job on my furnace. Friendly and efficient. I would like to see Dykstra implement a better notification system than the current 4 hour window though. My tech called as soon as he was done with this first job but priorities can change due ...to emergencies or route efficiency from what you are told at booking. It would be great to know that in close to real time.
WHAT A HORRIBLE COMPANY!!!!! They came out and could not work on our duct work. They simply stated they couldn't do it. We asked for clarification and didn't get a response. I called them company and spoke to Morgan who was less than helpful as well. ...She just kept saying, "well I haven't talked with David." If you are a duct work cleaning company then you should have the tools to work on any type of house. I would HIGHLY RECOMMEND YOU NOT EVER use this company. Shame on your Dykstra Home Services!!!! I wish I could leave it at ZERO stars because that is what I think of you.
Overall great service. Im finding out some install items that could be better as i get my system check ups. Mack is nice to work with
I have to say Ray & Jimmy put in my new furance and they were great . I got a Carrier Furance and a ecobe thermostat. Thank You For Your Great Service
All the folks at Dykstra have been extremely helpful - booking maintenance appointments, explaining outcomes of service, and giving recommendations that work best for our home. We keep an annual contract with them for routine maintenance that has helped ...us know that our system will last. Service technician Mack has been especially helpful to talk through questions about additional services and needs this year!
for Crestwood, IL
Great and Quick Service!
Alexis - Crestwood, IL 60445
Rich came out for the initial quote (which was very reasonable) and he was great to work with. We had services scheduled in about a week which was an awesome turnaround. Jim and Juan came to do the install for a new AC, furnace, and hot water tank. They were fantastic! I couldn’t have asked for a better experience.
Bill - Crestwood, IL 60445
Quick initial estimate, and explanation of product options and prices. Timely installation date. Considerate, polite, and friendly installation technicians. Completed removal of old furnace, and install of new furnace, and cleanup, was done in a remarkable amount of time, meaning less downtime to the homeowner. This was a very knowledgeable and efficient crew.
Tina - Crestwood, IL 60445
Scott is very thorough and clearly explained and answered all my questions. Thank you!!
Jeanne - Crestwood, IL 60445
Arrived on time respected my property (masked and put on boot covers polite explained what he was doing recommend Dykstra home Services to everyone
Response from Dykstra Home Solutions LLC:
Thank you, we appreciate it!
Pamela - Crestwood, IL 60445
Really nice guy. Very thorough.
Janet - Crestwood, IL 60445
My experience with Dykstra employees is they are always friendly, courteous and professional.
Yolanda - Crestwood, IL 60445
Scott was very professional and answered all my questions.
Bob malo - Crestwood, IL 60445
Pamela - Crestwood, IL 60445
He did a very competent job.
Tracey - Crestwood, IL 60445
Very satisfied with the installation of my heating & air conditioning! Ray & Ryan did a great job!