Our Most Recent Service Reviews
Came out bent over to my furnace made some grunting noises about how old and terrible it was and then said I need a new furnace well we know how much that probably cost. That's real cute. So I went out and bought a $12 apart from Home Depot and my ...furnace works I'm sure glad I didn't get bamboozled by the Crooked heating companyRead More...
Shawn was outstanding...efficient and great at his job... very knowledgeable and made me feel at ease....use Dykstra when you are need they will come through... always
Todd Chasse was Excellent! Very courteous, knowledgeable, and professional.
Tried to sell me a new furnace. Called for a second opinion. I needed a hundred dollar switch repaired and not a new furnace. In addition to trying to scam me they scheduled a surprise follow up visit. Stay away from this company.
We just had Dykstra Home Services out to bid on the replacement of our 30+ year old heater and AC compressor (goodbye faithful old friends). Zack gave a very thorough bid and was patient while I talked through many details and asked questions. After ...reviewing the other 3 bids I had received, I chose Dykstra for their honesty, professionalism and skills (pricing was great too). Ray and Victor showed up within two days and were among the best techs I have ever worked with (these guys should make the honor board or something). Both were super professional, down to earth and extremely talented. They refused to let me buy them lunch and insisted on working through the day to complete our major project. After reviewing their work, I would hire these two on the spot in my old job (I worked with HVAC techs daily). I cannot emphasize enough on how happy I am with Dykstra and its employees. A must for any HVAC projects you may have. Great job and 5 stars!!!Read More...
Todd was great from the moment he walked in the door. He is very friendly and his customer service was excellent.
I’ve had the pleasure of having Assim as our tech. He was very professional and very experienced. Assim answered all my questions and his work was clean and respectful in my home. If and when I need a tech to come out, I will always ask for Assim.
Very rude customer service rep Diane when I called to report no heat. She didn’t care and told me there were others with no heat too… instead of reassuring me someone would return my call in a reasonable time. It took 2 days for a response with ...below 0 temperatures and they only returned my call after I reported them to Carrier. Jennifer, manager was good to work with after she found out about my negative experience. Carrier corporation would rather “replace” every part than provide a new unit as indicated under warranty. After they replaced EVERY part they finally replaced the unit which took over 2 weeks of no heat on and off. Missed my vacation and several days of work. Pendant no to see what happens next….. They installed a Carrier furnace 1 year ago and will not return my calls to repair the unit under warranty. They were told the problem and the part is on backorder - a known problem with this unit. Warranty states they MUST replace the unit if the part is not available in 3 days. I reported them to CARRIER..... I am elderly, disabled and no heat for 2 days and this was reported to them and they don't care !!!!!Read More...
I DO NOT recommend this company. It is currently 57° in my house. I had a new furnace installed on December 10. This is the SECOND time the heat has failed. I am waiting for them to come fix it today. Terrible service.
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